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 Post subject: Missing order?
PostPosted: Mon Jul 16, 2007 11:35 pm 
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Joined: Fri Sep 09, 2005 8:27 pm
Posts: 23
Location: Nanaimo, B.C., Canada
Hello there Ken.

I order the SITS wall chart and the print bundle two months ago. I got an email saying it has been sent, but it still has not arrived. During that time I ordered another package and got it within a month. I have used the contact us page on the product page, but I have not got any replies at all?

Can you help if possible?

Thank You. Frank.


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 Post subject: Re: Missing order?
PostPosted: Tue Jul 17, 2007 8:06 am 
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Joined: Thu Sep 08, 2005 10:00 am
Posts: 5095
Location: Milwaukee, WI
Frank Gillich wrote:
Hello there Ken.

I order the SITS wall chart and the print bundle two months ago. I got an email saying it has been sent, but it still has not arrived. During that time I ordered another package and got it within a month. I have used the contact us page on the product page, but I have not got any replies at all?

Can you help if possible?

Thank You. Frank.


Hi, Frank - I know that the wall chart got sent out Wednesday of last week. I dropped it off at the post office myself. It was sent International Priority Mail with signature confirmation, because of the difficulties we've had in shipping things to you in the past.

_________________
Ken Burnside
President
Ad Astra Games


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 Post subject: Re: Missing order?
PostPosted: Tue Jul 17, 2007 11:51 am 
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Joined: Fri Sep 09, 2005 8:27 pm
Posts: 23
Location: Nanaimo, B.C., Canada
Ken Burnside wrote:
Frank Gillich wrote:
Hello there Ken.

I order the SITS wall chart and the print bundle two months ago. I got an email saying it has been sent, but it still has not arrived. During that time I ordered another package and got it within a month. I have used the contact us page on the product page, but I have not got any replies at all?

Can you help if possible?

Thank You. Frank.


Hi, Frank - I know that the wall chart got sent out Wednesday of last week. I dropped it off at the post office myself. It was sent International Priority Mail with signature confirmation, because of the difficulties we've had in shipping things to you in the past.


Thank You very much.


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